HELP CENTER

PRICING

How much is a Beer Butler Membership?

Great question! Beer Butler Memberships are FREE! Click here to sign up now!

How are items priced?

Prices displayed reflect the average in-store, pre-tax, per unit prices and bottle deposit for this retailer in your area based on available data feeds, subject to delays and errors. Prices and availability can change without notice. Actual in-store prices at the time a purchase is made may differ from those available through the Beer Butler platform.

Beer Butler does not add a mark-up to the price of alcohol items and you will always pay in-store prices.

How much does delivery cost?

Delivery fee is $3.99 for a 2-hour delivery or $5.99 for a 1-hour delivery.

How do you choose which store you shop at?

When an order is placed it is dispatched to the closest driver available. Your Beer Butler will then visit the closest store that the item is available. If the item is not available, your shopper will drive to the next closest store where the item is available. We do not price shop for any of the items, we simply shop at the closest location to fulfill the order as quick as possible unless requested to do otherwise.

Do you honor in-store sales or coupons?

We do honor in-store sales but do not honor coupons.

There are, however, sales and promotions that are available on Beer Butler that may not be available in-store.

Is there a service fee?

Yes, a 15% service fee will be added to each order. The fee is calculated based on selected delivery window, location and size of the order. The fee covers Credit Card Processing Fees from 3rd Party Payment Gateways, your personal shopper for their time, gas and energy in fulfilling your shopping list, and marketing and promotion to help keep our service running as best as possible.

Do shoppers accept tips?

Yes! Tips are not required but are greatly appreciated. Your tips go directly to the people who are fulfilling and delivering your order. Beer Butler Services does not keep any tips. You may tip in cash or within the app or website and 100% of your tip will go to the shopper.

Where can I find the Terms and Conditions?

Our Terms of Service can be found here.